Volunteer Spotlight: Dan

Volunteer Spotlight: Dan

The mentorship and guidance provided during a new career search is invaluable to a job seeker. Volunteer Dan Riley was inspired by his mentor, Anton Fritz, during his own military transition to ‘pay it forward’. Now, Dan is giving back by providing support, tangible advice and direction to veterans and military spouses at Hire Heroes USA. 

When asked what the most rewarding part of volunteering with Hire Heroes USA was, Dan said, “I enjoy helping each person to recognize their proven transferable skills and teaching them how to market those skills to prospective employers.”

Dan’s background in sales, customer service, human resource management and the staffing industry gives him an ability to provide his clients with a holistic approach to their career search needs. His robust work with the executive leadership of Fortune 500 companies allows him to guide fellow veterans in ensuring their military career is a stepping stone into their civilian career. 

“Take the time to identify your proven transferable skills and the results that you have achieved using those skills.  This will enable you to respond more effectively during interviews and convey your value to a prospective employer.”

Dan also understands the value of networking and encourages veterans and military spouses to reach back and connect with those they already know, as well as reach out and connect with new individuals on their job search path. When one military spouse or veteran is supported, he recognizes that the entire group is uplifted. Dan has personally seen his clients be able to provide support and encouragement to their own family members after moving through a successful career transition. 

Dan describes his role as a volunteer as a rewarding extension of his career in the military. He sees the priceless value of giving back the same lessons that have been gifted to him by those who came before him. We are grateful to Dan not only for the decades of professional experience that he speaks from, but also his life experience and heart that makes him an exceptional asset to the volunteer team. 


If you would like to make a difference in the lives of veterans and military spouses, please click here to learn more about volunteering with Hire Heroes USA.

Top Jobs & Training Programs for January 2023

Top Jobs & Training Programs for January 2023

Every month, Hire Heroes USA selects several job openings from our job board to highlight. These job openings are posted by partnered employers who are looking to hire veteran and military spouse talent.

View jobs from our featured employer this month, Marriott. Also, be sure to check out several of our training partners by downloading the document below.

Click here to download the newsletter.

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10 Tips for Professional Communication

10 Tips for Professional Communication


Professional Communication is any communication in writing, text or verbally in a workplace or job search setting. It is beyond how you talk on the phone. It starts the moment you share your email or phone number with a new connection in your network because these small details matter. 

Let’s break down ways you can ensure your email and phone correspondence get you noticed for the right reasons.

EMAIL & LINKEDIN MESSAGING

  1. 1.) Don’t skip the subject line – To ensure an email is not deleted as spam, use a subject line. The subject is a way to address your specific intention, such as “Sales Professional Requests Informational Interview.” 
  2. 2.) Introduce yourself – Take a sentence or two to explain who you are and how you received your contact’s email address. This is especially important for referrals or online directories. 
  3. 3.) State your request – Explain why you are reaching out for help and describe what you hope to gain from the connection. Be specific and maybe even include one or two questions that can be answered in a response.
  4. 4.) Close the sale – Include your contact information and ask for an opportunity to connect again for a more in-depth conversation.
  5. 5.) It’s all in the details – 
    • – “Plz send info 2moro” is not appropriate in professional communication. Remember to proofread and spell out acronyms. 
    • – Choose an email address that is simple with some combination of your first and last name. Ex: markjohn@gmail.com or mjohn@gmail.com.
    • – Think office memo. This involves creating a signature line that represents you.
    • – Include a short salutation, your name, email address and phone number. 
    • – Mind your manners. Remember that someone is setting aside time for you. Don’t forget to say “please” and “thank you.”

PHONE 

  1. 1.) Create a good first impression – If you have a ringback tone that is dated, you should consider removing it. A potential employer doesn’t need to know your favorite song when they’re deciding if you’re a good candidate for a position. 
  2. 2.) Unavailable? Don’t answer the phone – If you aren’t available or are in a noisy place, don’t answer the phone and let it go to voicemail. Simply follow the instructions on the voicemail. Recruiters would prefer for you to call back when it’s more convenient than having you put them on hold or asking them to repeat themselves because you can’t hear them.
  3. 3.) Introduce yourself immediately – The caller wants to know with whom they are speaking. For example, “Good afternoon, this is Mark” or “Hello, this is Mark John.”
  4. 4.) Connectivity – If you don’t have great cell reception and are worried you will be asking, “Can you hear me now?” the entire time, let the call go to voicemail. Drive or walk to an area with good cell reception before you call them back. For scheduled calls, make the extra effort to test your phone in advance. 
  5. 5.) Create a professional voicemail – Have a simple but personalized voicemail. Having no voicemail set is the same as having an unprofessional voicemail message. The elements you want in your voicemail:
    • – Simple Greeting: Hello; Thanks for your call; Sorry I missed your call
    • – Full name: This is Mark Brewer.
    • – Action Item: Please leave me a message at the beep 
    • – Ensure you are emptying your voicemail out periodically so that it isn’t full and the person calling is able to leave a voicemail.

The moral of the story here is that professional communication can make or break your job search. By implementing these steps, you’ll ensure you’re putting your best foot forward for recruiters and hiring managers. Make sure to check out our Professional Communication Guide, Networking Success Guide and our article on Bringing Your Best Self for Interview Success. Good luck!


Taylor Jernigan is a Talent Development Professional and volunteer at Hire Heroes USA. Hire Heroes USA provides free job search assistance to U.S. military members, veterans and their spouses, and we help companies connect with opportunities to hire them. We have a proven track record of success helping over 75,000 veterans and military spouses get hired since the company was founded. The services never expire. Sign up today at www.hireheroesusa.org.

Volunteer Spotlight: Cory

Volunteer Spotlight: Cory

Networking with professionals and rapport-building are integral aspects of any job-searching strategy. Hire Heroes USA volunteer Cory Hamma takes pride in each and every conversation he has with clients and spends just as much time actively listening as he does providing guidance for next best steps.

“The experience of meeting that first client, and all the subsequent clients, has truly been heartwarming and rewarding. I cannot overstate how thankful the clients are for my time and advice, whether I am helping them revise their resume, reviewing their LinkedIn profile, or generally helping them find a direction that suits their personality, interests and experience.”

Cory enjoys frank and honest dialogue with clients about their career path and exploring career options that may not have been on a veteran’s radar.  He works to provide them direction based on his expertise in information security, digital forensics and information technology. His strong and robust professional background that he’s built over the years gives him the ability to relate to clients and understand the reality of charting a successful career path. 

“We talk candidly about networking, education options, certifications, pay expectations, and the difference between what you see on TV and movies versus the actual job experience. It is incredibly rewarding to receive a follow-up email from a client proudly announcing that they interviewed and were hired for a job in their interest area.” 

Cory’s genuine approach to serving his clients and meeting them where they’re at is evident in his client’s gratitude.  We are incredibly thankful for Cory’s dedication, commitment and the heart he leads with on the Hire Heroes USA volunteer team.


If you would like to make a difference in the lives of veterans and military spouses, please click here to learn more about volunteering with Hire Heroes USA.

Top Jobs & Training Programs for December 2022

Top Jobs & Training Programs for December 2022

Every month, Hire Heroes USA selects several job openings from our job board to highlight. These job openings are posted by partnered employers who are looking to hire veteran and military spouse talent.

View jobs from our featured employer this month, Tailored Brands. Also, be sure to check out several of our training partners by downloading the document below.

Click here to download the newsletter.

top-jobs-newsletter-december-2022-1

Volunteer Spotlight: Jonathan

Volunteer Spotlight: Jonathan

Job searching can be equal parts strategy, discipline and desire. Jonathan Childs, Hire Heroes USA volunteer, helps clients not only zone in on the next step in their career, but also provides the direction and guidance necessary to make veterans not feel as alone in the process.  

“This has become my passion working in workforce development. I wanted to give back, so I started researching opportunities to volunteer and I found Hire Heroes USA. While I never served, I wanted to give back to those who have served and keep us safe,” said Jonathan. 

Jonathan calls upon his background in education and career counseling to help guide his clients towards their career goals. He works at the American Job Center in Meriden, CT as a Facilitator and career coach where he designs and facilitates workshops for unemployed and underemployed individuals as well as provide career coaching for job seekers. The time he’s spent giving back to Hire Heroes clients has been invaluable. 

“It’s been a wonderful experience getting to know and helping so many different and talented individuals. In addition, working with the staff has been great, well organized, and professional which makes it a nice working relationship. I would encourage anyone to volunteer with this organization.”

With an extensive track record of success helping people cope with change, overcome barriers and find employment, we asked what one piece of advice would be for those that are looking to make a career shift. 

“If I had one piece of guidance to offer it would be for people to network, and have informational interviews to tap into the hidden job market where 80% of the jobs are not posted. Also, be creative in your job search efforts!”

Johnathan’s enthusiasm and dedication to his clients is evident in the way he provides tangible and actionable assistance. We are thankful for the time and efforts that he has given to the Hire Heroes USA volunteer team.


If you would like to make a difference in the lives of veterans and military spouses, please click here to learn more about volunteering with Hire Heroes USA.

Top Jobs & Training Programs for November 2022

Top Jobs & Training Programs for November 2022

Every month, Hire Heroes USA selects several job openings from our job board to highlight. These job openings are posted by partnered employers who are looking to hire veteran and military spouse talent.

View jobs from our featured employer this month, Bish’s RV. Also, be sure to check out several of our training partners by downloading the document below.

Click here to download the newsletter.

top-jobs-newsletter-november-2022

Volunteer Spotlight: Michael

Volunteer Spotlight: Michael

Confidence and determination are two qualities that every job seeker needs in order to find success in that next career step. Hire Heroes USA volunteer Michael Frank not only helps his clients gain the confidence they need during the application and interview process but also ensures them they have the ability to obtain that job that may feel out of reach. 

“Just because you don’t meet all of the ‘requirements’ listed on a job posting doesn’t mean you shouldn’t apply. Employers will rarely find a candidate that meets every requirement but what they are looking for is someone who has shown a capacity and willingness to learn,” said Michael. 

Even though Michael had a smooth transition from the military into the civilian workforce, he had a strong desire to help others in their career transitions. With a background in Cybersecurity, he has been able to offer first-hand knowledge on entering into that career field specifically.

“Cybersecurity is a growing field and is very friendly to veterans and military spouses. I’ve been able to help people who are interested in breaking into the field by laying out tactical steps to build the knowledge base and resume needed to get a foot in the door.”

Michael calls upon both his technical and military background to offer sound advice to veterans looking for that next point of direction. He’s committed to helping clients grow professionally and remains connected to many of them even after they’ve moved into their next career. He knows that support during major life events, like job changes, can be paramount. 

“We’ve all had different experiences in the military that have affected us in our own ways. We all know that transitioning out can be a challenging and lonely time. Those of us that had positive experiences know that it doesn’t happen alone. Volunteering with Hire Heroes USA is an opportunity to give back to the next wave of transitioning veterans and military spouses to achieve similar success.”

Michael’s professionalism and determination to provide support to veterans and military spouses make him an incredible asset to the volunteer team. He’s positively contributing to that next group of transitioning job seekers and embodying what it truly means to turn around and help the next one in line. 


If you would like to make a difference in the lives of veterans and military spouses, please click here to learn more about volunteering with Hire Heroes USA.

Contractor vs. Employee: Understanding the Differences

Contractor vs. Employee: Understanding the Differences


The modern work era affords job seekers multiple opportunities for employment that meet their specific needs. Two employment pathways are the traditional employee vs. the independent contractor. Independent contractors represent approximately 1 in 10 workers according to NPR. Employees who take this path want to supplement income, have better job flexibility and desire to gain career experience for career success. Let’s begin by exploring some of the key differences between independent contracting and a regular employee.

What is an independent contractor?

An independent contractor, according to the IRS, is considered self-employed and is subject to Self-Employment Tax which is made up of Social Security and Medicare taxes currently at the rate of 15.3%. Types of independent contractors include consultants, freelancers, trade workers, artists, entrepreneurs and contract to hires. 

The contract and tax laws

A contract is a document that outlines the specific details of the work to be completed and is signed before beginning work with a client. The contract should contain the company name, payment, expenses, length of the project, termination practices, and relationship of the parties. For taxes as an independent contractor, you are paid by the client without any taxes withheld and are responsible for setting aside money for the tax amount owed when you file your annual tax return. The amount you owe is based on your total income from all contracts in that calendar year. Speaking with a tax professional is recommended to help you determine how much money you might owe for your tax return and what tax considerations you need to take into account. The IRS has a helpful website for choosing a qualified professional.

Health insurance and additional benefits 

Unlike employees receiving insurance and benefit options from their employer, independent contractors must seek these out on their own. The Health Insurance Marketplace is the most accessible place to find coverage with options based on estimated yearly earnings. Additionally, if your spouse has health insurance and you recently left a job and became self-employed, you can get added to their health insurance coverage as a special enrollment due to a Qualifying Life Event (QLE).  Most independent contractors do not have benefits including 401K matching, paid time off, short-term disability, and unemployment benefits. However, you can negotiate for additional benefits when outlining the specifics of the contract with the client. 

Pros to independent contracting 

  • Be your own boss – You have the ability to control when, where, and how the work gets done while the client controls what that work is. This also means that you own the rights to the final project. 
  • Set your schedule – Independent contractors often determine their own schedule and decide how many hours are worked. Deadlines and client priorities will contribute to scheduling work hours. 
  • Higher pay – Most companies pay more for contract employees versus full-time employees since they aren’t paying for health insurance, unemployment compensation, and 401K matching and other full-time employee expenses. 
  • Business expense deductions – You can often deduct purchases associated with your home office and other business expenses on your yearly tax return that typically aren’t eligible as an employee of a company. Several items that can often be deducted include credit card debt interest, vehicle maintenance and mileage, gifts for clients, meals with clients and vendors, training, business travel expenses, retirement savings, health insurance, equipment and supplies, and home office deductions
  • Gain industry experience – If you’re unsure if an industry is right for you, being a freelancer or independent contractor is a great way to begin without any full-time work obligations. You may also be able to work for several clients at the same time and gain more exposure in your desired industry.
  • Remote work – Due to the nature of independent contracting roles, you can often work from anywhere.

Cons to independent contracting

  • Taxes – As discussed earlier, taxes calculations are different for independent contracts and this can be overwhelming to some.
  • Unemployment benefits – Unlike traditional employees that are out of work, independent contractors typically aren’t eligible for unemployment benefits. 
  • Tools & equipment – You can negotiate what equipment the client will provide as a part of the contract, but they aren’t required to provide anything unless specified in the contract. 
  • Professional development – While most full-time employees are offered on-the-job training and professional development, independent contractors will be responsible for paying for any professional development or training required of the job. 
  • Pay – Depending on the length of your contract, you may need to consistently market yourself for the next contract in order to sustain steady income or you could be left with gaps in employment as contracts end. 

There are many considerations prior to making the decision to become an independent contractor. It’s important to weigh the pros and cons, explore options with different companies and speak with individuals who have navigated the process before you. If you’ve already registered with Hire Heroes USA and would like more information about contract work, log into your MyTrak and submit a Volunteer Request to speak with an industry professional.


Taylor Jernigan is a Talent Development Professional and volunteer at Hire Heroes USA. Hire Heroes USA provides free job search assistance to U.S. military members, veterans and their spouses, and we help companies connect with opportunities to hire them. We have a proven track record of success helping over 70,000 veterans and military spouses get hired since the company was founded. The services never expire. Sign up today at www.hireheroesusa.org

Top Jobs & Training Programs for October 2022

Top Jobs & Training Programs for October 2022

Every month, Hire Heroes USA selects several job openings from our job board to highlight. These job openings are posted by partnered employers who are looking to hire veteran and military spouse talent.

View jobs from our featured employer this month, New Jersey Department of Children and Families. Also, be sure to check out several of our training partners by downloading the document below.

Click here to download the newsletter.

top-jobs-newsletter-october-2022-1