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Jamal was on active duty, married with two children and busy planning for his June 2017 military separation, when he learned about Hire Heroes USA on LinkedIn and registered services. That was early March. “I didn’t feel my resume was getting the results I was looking for, and I needed help,” he said. Jamal had enlisted in the U.S. Army in 2006 and served more than 10 years, including in Iraq (OIF/OND) and Afghanistan (OEF). He had worked as an Automated Logistical Specialist, and he wanted to continue using those skills in the civilian workforce. Jamal had a Bachelor’s degree in Supply Chain Management and was a Lean Six Sigma Green Belt, too. “I feel that the assistance that I received from Hire Heroes USA was outstanding. I felt in power and gained a sense of control over my employment struggles.” A defense contractor working for the Department of Homeland Security hired Jamal as a Logistics Management Specialist. He started in mid-September. Jamal said his Transition Specialist was “truly positive and a key reason for my success with my current job,” quickly adding, “I felt that he genuinely cared and wanted to help and he did so – with just getting to know me and what I wanted.” When asked what he would tell others about his experience, he said: “Seriously, no question. If you’re looking for results and a true helping hand, contact Hire Heroes USA ASAP!”



Erik was getting ready to transition out of the military in late August 2017, so he attended our Veteran Employment Workshop and Career Day events that we held earlier that month in Boise, Idaho, in partnership with Mission 43. He was an IT administrator and had been working in the 366th Medical Group at Mountain Home Air Force Base. Erik had served 20 years in the Air Force, but he had no resume and had gone on interviews that resulted in no job. Erik said his Hire Heroes USA Transition Specialist helped him tailor his resume – and his attitude. She also helped him tailor his resume again – and provided encouragement – when he was referred to a position and admitted he wasn’t sure he was an exact fit. Erik ended up getting that job. He said the services provided by Hire Heroes USA “helped me make sense of job hunting.” When asked how he would describe his experience to others, he said, “Just do it! From resume to meeting people at events, they do a lot to bring you to the door.”  



Vivian was stationed in Italy when she attended a Hire Heroes USA workshop in late September 2016.  She was a supply officer in the Navy and her 26-year military career included service in Iraq (OIF/OND). Vivian’s husband had just found a job at the Naval Exchange warehouse and she wanted to experience more of Italy, rather than return right away to the United States, so she had her heart set on finding a U.S. government job in Italy. “I totally did not understand the job search process nor how I could even possibly live without being in the military,” she said. “I had never completed a resume and the different styles, formats, etc. baffled me. Even worse, I did not know how to translate the military jargon to civilian language. I was a mess!” She continued, “Hire Heroes USA saved me from the stressful challenges that I was facing during this transitional period.” Vivian was hired as a Veteran Service Representative with the Veteran Benefits Administration in Naples, Italy. She noted that even though she was doing her job search from the other side of the Atlantic Ocean, her Hire Heroes USA Transition Specialist in the United States was able to provide the assistance she needed. “Because of the frequency of our communication and mentoring sessions, I was able to secure employment in a totally different field six months prior to retirement date.” Vivian’s advice for others: “Please do not pass up the opportunity of allowing Hire Heroes USA to assist during your transitional phase. It is such an AMAZING feeling knowing that someone is genuinely interested in helping and seeking the best for the success of your future.”


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